Chatbots are an innovative, customer-centric tool used to foster dynamic customer interaction used by businesses to improve customer experience. Check out The Future of Customer Service is Here: Enter the Chatbot.
Sustaining customer loyalty is challenging. Learn more about the characteristics and demands of today’s customers, how to reach them, and how technology might help. Download Today’s Customers Want More: Can You Keep Up?
Recursive Labs CEO, Bud Albers, uses his decades of experience transitioning businesses from physical to digital convergence to help grocers fight back. Download Amazon is Coming: What’s a Supermarket to Do?
Is it an end of times for traditional retailers in the United States? What caused this crisis? How can the industry be saved? Download Back to the Future: Can Online Visual Engagement Reverse the Retail Apocalypse?
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