Recursive Labs

replay-social

Replay

Replay is the one-click, no-download, no post-production way to create high resolution interactive videos from web-based content. Combine your voice, mouse gestures and web experience with one-click simplicity.

Replay

Replay Social

Replay Social combines voice, web and video to deliver a whole new viral marketing capability through social channels, especially with Millennials. It enhances your social content generation and delivers the most trusted form of advertising by optimizing your website visitors’ (and most importantly, influencers’) online activity.
Recursive Labs Replayer

Its purpose is to help you:

  • Utilize Social to Build Awareness, Advocacy and Acquisition
  • Increase Your Online Conversion While Lowering Your Costs
It offers your Business:It offers your Customers:
Improved Brand AwarenessInformation Sharing
Brand AdvocacyInput to/from family & friends
Increased ConversionPurchase Confirmation
Minimized HandlingSatisfaction of Self Service
World Class SecurityPrivacy, Protection, Peace-of-Mind

 


 

Replay Support

Replay Support is a fully-integrated form of “time-shifted” messaging, combining voice, web and video into dynamic new user experience. It enhances your tech and sales support capabilities by enabling your customers to record and share their online shopping experiences with your brand’s team.
Recursive Labs Replayer

Its purpose is to help you:

  • Build Loyalty by Improving Customer/Brand Communication
  • Increase Your Online Conversion While Lowering Your Costs
It offers your Business:It offers your Customers:
No Downloads RequiredEase/Speed of Connection
Innovative PlatformEase of Use/Flexibility
Minimized HandlingSatisfaction of Self Service
World Class SecurityPrivacy, Protection, Peace-of-Mind
Improved UnderstandingImproved Resolution Capabilities

 


 

Replay Enterprise

Replay Enterprise will revolutionize internal communications. Say goodbye to long (and boring emails) and hello to relevant and insightful Replay videos outlining the salient points of complicated data visualizations.
Recursive Labs Replayer

Its purpose is to help you:

  • Improve Internal Communication
  • Reduce Unproductive Time Spent Drafting Complicated Memo’s
It offers your Business:It offers your Employees:
No Downloads RequiredEase/Speed of Connection
Innovative CommunicationsUse Voice, Video and Gestures to Get Your Point Across
Minimized Re-WorkCommunicate Your Meaning the First-Time
World Class SecurityShare Only What Should be Shared
Improved UnderstandingTurn Misunderstanding into Collaboration

 


 

Realtime

Realtime is a revolutionary, unrivaled one-click, no download web and document co-browsing solution. It was designed to empower your customers to share their online shopping experience with their “trusted advisors” and/or your customer service and call center reps…in real time.
 

Realtime

Its purpose is to help you:

  • Build Your Brand by Improving Your Customer Satisfaction
  • Increase Your Online Conversion While Lowering Your Costs
It offers your Business:It offers your Customers:
Simple One-Line InstallationSimple One-Click Connection
World Class SecurityTrusted Peace of Mind
Platform IndependenceSeamless Flexibility
Traditional or Crowd SharingShared/Social Validation
Unlimited ConnectionsScalable Confirmation
eCommerce CapabilityEase of Online Self Service

In addition to empowering your customers, Realtime enhances your Call Center efficiency through the increased benefits of your reps seeing and sharing exactly what your customers see… in real time.
 
Realtime offers Support-Oriented Call Centers:

  • Improved Communication
  • Shorter Call/Wait times
  • Improved Hand-Offs
  • Increased First Call Resolution
  • Improved Customer Satisfaction

Realtime offers Sales-Oriented Call Centers:

  • Reduced Complexity
  • Increased Conversion Rates
  • Higher Average Order Size

 


 

Open APIs

Want to change the user experience to match your specific workflow? Or need to integrate a third-party chat system? No problem! With our Open APIs & API First development approach all functions are available with or without our user interface, your choice.

Its purpose is to help you:

  • Build Loyalty by Improving Customer/Brand Communication
  • Increase Your Online Conversion While Lowering Your Costs
It offers your Business:It offers your Customers:
No Downloads RequiredEase/Speed of Connection
Innovative PlatformEase of Use/Flexibility
Minimized HandlingSatisfaction of Self Service
World Class SecurityPrivacy, Protection, Peace-of-Mind
Improved UnderstandingImproved Resolution Capabilities