How We Help Technical Field Services

The Recursive Labs Visual Engagement Platform Will Help

Decrease Onboarding Time

Reduce Customer Handling Time

Improve First Call Resolution Rate

Slow the Rising Cost of Technical Field Service

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Realtime for Technical Field Service

Support and Triage Customers and Share Details with Integrated Camera Share

Record

Record for Technical Field Service

Record and Archive All Remote Customer Engagement for Training and Audits

Replay

Replay for Technical Field Service

Send Customers On-Demand Interactive Instructions for Device Set-Up, Troubleshooting, or System Reset

Reply

Reply for Technical Field Service

Rapidly Send Interactive Videos Via ChatBots Integrated Into Your Support Systems